Subject
You carried a hit and run accident victim to a local hospital. You were shocked to see that in its casualty ward the conditions were chaotic. The patient was attended to after a lot of precious time was lost. Write a letter of complaint to the Chief Medical Officer in the hospital.
Para 1
– Chaotic condition of casualty ward
– First-aid delayed
– Time is precious in medical emergencies
– Time consuming formalities
• Details to be copied from the question
• Sender details given
• Whom to write given
Para 2
– Talk about the condition of the victim
– Attitude of medical/hospital staff – ignorant/ cold/indifferent to suffering of the patient
– Unhygienic condition can be fatal – recurrent/prevalent infections in Casualty ward like this
– Discuss nobility of medical profession – known for devotion to humanity and
Expression
– Unfortunately the Casualty ward was
– Besides that, the medical staff….
– Instead of admitting the patient quickly/ attending to him quickly they
– While the patient was moaning in pain, the doctor eased off for a tea break.
Suggestions/ Advice – what could be done/what is necessary
– Immediate attention to severe/grave cases
– Cleanliness important/ hygiene for recovery and good health to cease infection from spreading
– Management to take action against any indolence/laxity (if found) of doctors or cleaning/house keeping staff
Use of modals for advice
– The doctors ought to
– The hospital staff must take care of
Useful collocations
Hospital staff have an obligation to give emergency medical care to the patient with a traumatic injury.
The medical officer should exercise his authority and oblige the auxiliary staff to discharge their duty with competence /assiduously .